Internal Resources

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• Internal Knowledge

  • Provisioning Outlook
  • Internal KB article
  • Same KB Item for Internall Staff
  • ZenIT Onboarding
  • SAP Report
  • Clinical tickets

  See all 8 articles

• Info for Staff

  • Internal Staff Knowledge Article
  • Changes to mobile passcodes for biometric login
  • How to process a replacement device
  • Provisioning a new laptop process
  • Requesting Software
  • Website update

• Article Templates (for KCS App)

  • "Internal Process" Template
  • Finding domestic flights
  • Searching for international flights
  • Getting refund for flights
  • How to find out the new flights
  • Finding domestic flights

  See all 13 articles

• INTERNAL CONTENT

  • Internal Article - Zendesk users only
  • Giving Salesforce Access
  • Giving Zoom Access