When an employee request a new laptop or needs a repair, please verify the following things:
1. Laptop type
2. Laptop year
3. Operating system
4. Issue
5. Laptop ID
6. Document troubleshooting steps (as applicable)
7. Utilize the appropriate macro to initiate the approval process
8. Document the resolution
| Repair Type | Amount | Who Repairs? |
| Screen Crack/Replacement | $210.99 | Vendor - Apple or PC Manufacturer |
| Laptop Fan/Heating/Cooling | $57.99 | Vendor - Any |
| Battery Replacement | $119.99 | Vendor - Any |
| Keypad Issue/Replacement | $79.99 | Vendor - Apple or PC Manufacturer |
| Trackpad Replacement | $105.99 | Vendor - Any |
| Port Replacement | $89.99 | Vendor - Any |
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